Naaky Rentals

(+233) 053 544 3305
East Legon, Trasacco Estate, Accra, Ghana
Oyibi, Appolonia Estate, Accra, Ghana

KINDLY TAKE NOTE OF THESE

Extra Fees That May Apply During Your Stay:

  • Lost Access Key or Card:
    • Replacing lost or damaged access keys or cards will incur a fee of $30 per item.
  • Internet Overuse:
    • Internet usage is measured, and excessive consumption beyond the fair usage policy may attract additional charges.
  • Damaged or Destroyed Items:
    • Guests will be charged for the repair or replacement of any items damaged due to recklessness, intentional acts, or misuse.
  • Carelessness by Guests:
    • Naaky Rentals will not be held responsible for loss or damage caused by the carelessness of guests. Any costs incurred will be billed to the guest.
  • Wines for Sale:
    • Wines on the shelf are not complimentary. They are for sale, and charges will apply if consumed. Only drinks in the fridge are complimentary for guests.
  • Personal Shopping or Transportation:
    • Guests may arrange to purchase items using:
      • The on-site store at the front of the facility.
      • A driver to make the purchase on your behalf (subject to driver availability).
      • The facility’s car service at a fee, with charges varying based on usage.
  • Smoking Indoors:
    • Smoking inside the apartment is strictly prohibited. A cleaning fee of $100 will apply for violations.
  • Excessive Cleaning Needs:
    • If the apartment requires more than standard cleaning due to neglect or improper use, an extra cleaning fee will be charged.
  • Unapproved Late Check-Outs:
    • Staying beyond the agreed check-out time without prior approval may result in additional charges.
  • Extra Guests:
    • Bringing extra guests beyond the booked number without prior notice may attract a surcharge per additional guest.
  • Misuse of Pool or Gym:
    • Damage or misuse of pool and gym facilities will result in a fee to cover repairs or extra cleaning.
  • Noise Complaints:
    • A fee may be charged for disrupting other guests during quiet hours (10:00 PM to 8:00 AM).
  • Pet Policy Violation:
    • Unauthorized pets brought to the facility will result in a penalty fee.
  • Utility Overuse:
    • Excessive electricity or water usage beyond reasonable limits may result in additional charges.
  • Unreturned Items:
    • Guests will be charged for any unreturned items such as towels, linens, or kitchen utensils.
  • Special Requests:
    • Arrangements requiring significant additional effort, such as room redecoration, may incur a service charge.
  1. Wi-Fi:
    • Free Wi-Fi is available for all guests.
    • Network details, including the SSID and password, are displayed on the noticeboard in your apartment.
  2. Air Conditioning:
    • Please turn off the air conditioning units when you leave the apartment to conserve energy.
  3. Trash Disposal:
    • Use the provided bins for daily trash disposal.
    • For long-term stays, you can arrange a trash pickup with the Operational Manager before your departure.
  4. Laundry:
    • A washing machine is available for your convenience.
    • Please bring your own detergent or check with the manager if you need assistance.
  5. Kitchen Use:
    • Your kitchen is fully equipped with:
      • Refrigerator
      • Stove
      • Microwave
      • Kettle
    • Kindly unplug appliances when not in use to save power.
  6. Safety and Security:
    • Ensure all doors and windows are securely locked whenever you leave the apartment.
    • External security cameras monitor the premises 24/7 to enhance safety. These cameras do not record inside the apartments, ensuring your privacy.
  7. Noise and Quiet Hours:
    • Quiet hours are from 10:00 PM to 8:00 AM.
    • Please keep noise to a minimum during these hours to respect other guests.
  8. Pool and Gym Access:
    • You may use the shared pool and gym facilities.
    • Please follow posted rules for safety and hygiene. Use these facilities at your own risk.
  9. Emergency Contacts:
  10. Feedback:
    • Your feedback matters! Let us know how we can improve your stay.
    • You can leave a review on Airbnb or send an email to info@naakyrentals.com.
  1. Check-In Time:
    • Check-in is between 2:00 PM and 6:00 PM.
    • Notify us in advance if you plan to arrive later than the check-in window.
  2. Accessing the Apartment:
    • The access key will be handed over by the Operational Manager or an assigned individual upon your arrival.
    • Please confirm your arrival time in advance to ensure a smooth handover process.
  3. Parking:
    • Parking is available on a first-come, first-served basis.
    • Park only in designated areas to avoid inconveniencing other guests.
  4. Wi-Fi Access:
    • Free Wi-Fi is available. The network name and password will be placed inside the apartment or handed over.
  5. Air Conditioning and Power Usage:
    • Use air conditioning responsibly. Please turn it off when leaving the apartment to conserve energy.
  6. House Rules Reminder:
    • Adhere to quiet hours between 10:00 PM and 8:00 AM.
    • Smoking is strictly prohibited indoors.
  7. Contact Information:
    • For any assistance during check-in, reach out to the property manager via phone or email: info@naakyrentals.com.
  8. Additional Requests:
    • For special needs or requests, communicate in advance to ensure a seamless experience.
  1. Check-Out Time:
    • Please ensure you check out by 12:00 PM. Late check-outs may incur additional charges unless previously arranged.
  2. Key Return:
    • Place the apartment keys and access cards in the designated key return box near the main entrance.
    • If a designated individual is collecting the keys, please coordinate the handover before leaving.
  3. Clean-Up:
    • Kindly ensure that all dishes are washed and returned to their storage areas.
    • Dispose of all trash in the provided bins. For long stays, arrange a pickup with the manager before departure.
  4. Appliance and Utilities:
    • Turn off all electrical appliances, including the air conditioning, lights, and fans.
    • Ensure the stove, oven, and other kitchen appliances are turned off and unplugged.
  5. Personal Belongings:
    • Double-check all rooms, including closets, drawers, and the bathroom, to ensure you haven’t left any personal belongings behind.
  6. Security:
    • Lock all windows and doors before leaving the premises.
    • If your stay involves a secure parking spot, ensure you remove your vehicle before returning the access card or key.
  7. Feedback:
    • We value your input! Please share any feedback or suggestions to help us improve your next stay. You can leave feedback via email at info@naakygroup.com or on the Airbnb platform.
  8. Departure Notification:
    • Notify the Operational Manager or assigned individual once you’ve checked out to complete the process.
  9. Wi-Fi Logout:
    • If connected to the Wi-Fi portal, ensure you log out to secure your account.
  10. Emergency Contact:
    • In case of any issues or forgotten items, contact our Operational Manager at (+233) 053 544 3305.

Thank you for choosing Naaky Rentals! We hope you had a pleasant stay and look forward to hosting you again. Safe travels!